Tech-24, A Commercial Foodservice Repair Company Inc.

  • Branch Manager

    Job ID
    2017-1867
    Location
    Hartford, CT
    Category
    Management
    Type
    MABO
  • Overview

    Tech-24, A Commercial Foodservice Repair Company is currently recruiting qualified candidates for a Branch Manager position. This position is responsible for all day-to-day management of field service technicians. This is a fast paced customer oriented position and will suit an individual that has experience providing technical services such as refrigeration, plumbing, electrical and general maintenance repairs through a field service network. Experience in facility maintenance management is a plus. 

     

    The selected candidate will work at our physical location in Worcester, MA, but will serve our Boston, MA, Hartford, CT and surrounding areas employees and customers.

    Responsibilities

    • Manage customer special needs and projects
    • Manage field service technicians and office support staff to ensure quality of work, appearance and professionalism
    • Assist Dispatcher with technician schedules and maintain communication between office and field
    • Review and evaluate technician’s operational performance 
    • Assist with the development of technician’s skills and hiring additional manpower as needed
    • Review and approve time-sheets for hourly employees
    • Understanding of contractual agreements, operational parameters for each contract and warranty customer

    Qualifications

    • Associate's degree or higher
    • Prior management experience required
    • Excellent computer knowledge and the ability to use most Microsoft Office programs such as: Word, Excel, Outlook and any new operating system
    • Excellent written and verbal communication skills
    • Valid driver’s license and clean driving record
    • Must pass a criminal background check and pre-employment drug screening
    • Observe all company procedures and safety rules
    • Successfully complete and pass: a criminal background check, drug test, and driver's license check

    Equal Opportunity Employer, M/F/V/D. 

     

    Resumes should be submitted online. Local candidates only, no phone calls or staffing agencies please. 

     

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