Tech-24, A Commercial Foodservice Repair Company Inc.

Accounts Receivable Specialist

Job ID
Greenville, SC


The Account Receivable Specialist will be responsible for tracking and resolving outstanding payment issues and generate weekly aging reports in a timely manner. The candidate must have knowledge of general accounting principles and be proficient at Great Plains accounting software and MS Office (especially Excel).

The specialist should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both paper and over the phone, as he or she will frequently deal with higher levels of management.  The specialist should have the ability to know when to enlist the efforts of sales and senior management when necessary to accelerate the collection process


  • Coordinating with the billing team and area managers
  • Make daily customer contact via phone and email
  • Conduct account research and analysis
  • Maintain an accurate aging report for individual portfolio
  • Identify and execute the necessary process adjustments
  • Send statement to outstanding customers
  • Interact with customers to resolve outstanding issues
  • Setting up payment plans and monitoring credit limits
  • Maintain customer records in Alert and Great Plains
  • Maintain detailed notes on all correspondences with customers
  • Process customer invoice adjustments/rebills
  • Accountable for reducing delinquency for assigned accounts
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Must communicate and follow up effectively with sales department regarding customer accounts on a timely basis
  • Review information in Web Portals on a timely basis to ensure claims are submitted and addressed in a timely manner
  • Submit invoices for rebill when necessary
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department



  • Associate Degree or the equivalent preferred 
  • Minimum 3 years' experience of corporate collections experience including interaction with a large customer base
  • Strong communication (both verbal and written), problem solving and analytical skills required
  • High degree of independence and ability to complete critical tasks independently and with a sense of urgency
  • Advanced in Microsoft Excel
  • Ability to comprehend and manage processes that track customer records
  • Ability to maintain all information in a highly confidential and organized manner
  • Successfully complete and pass: a criminal background check, drug test, and driver's license check

Equal Opportunity Employer, M/F/V/D. 


Resumes should be submitted online. Local candidates only, no phone calls or staffing agencies please. 



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