Tech-24, A Commercial Foodservice Repair Company Inc.

  • Service Technician

    Job ID
    2018-2011
    Location
    Alexandria, VA
    Category
    Technician
    Type
    VAAX
  • Overview

    If you want to improve your career, this is the place to start!

     

    Tech-24 is a nationwide maintenance and repair company headquartered in Greenville, SC. Tech-24 offers complete foodservice equipment repair and maintenance services for full-service restaurants, QSRs, convenience stores and retailers, coffee shops and concessions operations.

     

    We Offer:

    • Top hourly wages with experience.
    • Paid training, uniforms, tools, fuel card, tablet, and vehicle.
    • Medical, vision, and dental insurance.
    • Short term and long-term disability, company-paid life insurance and voluntary life insurance.
    • 401(k) retirement savings plan.
    • And more!

    Job Description: 

    Technicians are responsible for driving our company vehicle to and from customer sites to diagnose and repair commercial kitchen equipment and/or refrigeration equipment.

    Responsibilities

    • Provide excellent customer service
    • Properly diagnose and repair commercial food equipment and/or refrigeration equipment
    • Fill out work orders completely and legibly
    • Work with dispatch to ensure schedule is maintained and delays are properly communicated with customer
    • Define service problems, collect data, establish facts and draw valid conclusions about work needed to be performed
    • Effectively communicate with the following:
      • Customers - regarding repairs
      • Dispatch - regarding status of service
      • Parts - to order correct parts
      • Field Manager or Team Leader on difficult calls
      • Factories as needed for help diagnosing problems with the equipment
    • Return to warranty specialist any warranty parts
    • Maintain safe driving habits always while operating company provided fleet vehicle
    • Maintain company vehicle itself, including: cleanliness, organizing inventory, keeping it fueled and serviced for regular oil changes and other maintenance services
    • Participate in continuous education such as industry training

    Qualifications

    • High school graduate/GED or the equivalent
    • Minimum three (3) years’ experience with commercial kitchen equipment and/or refrigeration equipment
    • Excellent customer service skills
    • Must be available for overtime calls and weekend service schedules
    • Able to concentrate, handle pressure, meet deadlines and pay attention to detail
    • Good computer skills
    • Accurately and promptly completes required paperwork
    • Own basic hand tools
    • Valid driver's license and clean driving record
    • Successfully complete and pass: a criminal background check, drug test, and driver's license check

    Equal Opportunity Employer, M/F/V/D. 

    Resumes should be submitted online. Local candidates only, no phone calls or staffing agencies please.

     

    For more information about Tech-24 and our career opportunities visit www.mytech24.com or call 888-774-4950

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