Tech-24, A Commercial Foodservice Repair Company Inc.

  • Refrigeration & Cooking Equipment Technician

    Job ID
    2018-2015
    Location
    Louisville, KY
    Type
    KYLO
  • Overview

    Technicians are responsible for driving our company vehicle to and from customer sites to diagnose and repair commercial kitchen equipment and/or refrigeration equipment.

    Responsibilities


    • Provide excellent customer service

    • Properly diagnose and repair commercial food equipment and/or refrigeration equipment

    • Fill out work orders completely and legibly

    • Work with dispatch to ensure schedule is maintained and delays are properly communicated with customer

    • Define service problems, collect data, establish facts and draw valid conclusions about work needed to be performed

    • Effectively communicate with the following:


      • Customers - regarding repairs

      • Dispatch - regarding status of service

      • Parts - to order correct parts

      • Field Manager or Team Leader on difficult calls

      • Factories as needed for help diagnosing problems with the equipment


    • Return to warranty specialist any warranty parts

    • Maintain safe driving habits always while operating company provided fleet vehicle

    • Maintain company vehicle itself, including: cleanliness, organizing inventory, keeping it fueled and serviced for regular oil changes and other maintenance services

    • Participate in continuous education such as industry training

    Qualifications


    • High school graduate/GED or the equivalent

    • Minimum three (3) years’ experience with commercial kitchen equipment and/or refrigeration equipment

    • Excellent customer service skills

    • Must be available for overtime calls and weekend service schedules

    • Able to concentrate, handle pressure, meet deadlines and pay attention to detail

    • Good computer skills

    • Accurately and promptly completes required paperwork

    • Own basic hand tools

    • Valid driver's license and clean driving record

    • Successfully complete and pass: a criminal background check, drug test, and driver's license check


    Physical Demands:



    • Requires walking, standing, driving, sitting, squatting, kneeling, reaching overhead, and twisting and turning

    • Must be able to climb stairs and ladders and lift/carry up to 50 pounds

    • Sitting in auto for extended periods

    • Requires normal range of hearing and vision


    Equal Opportunity Employer, M/F/V/D. 


     


    Resumes should be submitted online. No staffing agencies please. 

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