Tech-24, A Commercial Foodservice Repair Company Inc.

  • Administrative Assistant

    Job ID
    2018-2043
    Location
    Norfolk, VA
    Type
    VATD
  • Overview

    If you want to improve your career, this is the place to start!

     

    Tech-24 is a nationwide maintenance and repair company headquartered in Greenville, SC. Tech-24 offers complete foodservice equipment repair and maintenance services for full-service restaurants, QSRs, convenience stores and retailers, coffee shops and concessions operations.

     

    We Offer:

    • Top hourly wages with experience.
    • Medical, vision, and dental insurance.
    • Short term and long-term disability, company-paid life insurance and voluntary life insurance.
    • 401(k) retirement savings plan.
    • And more!

    Job Description: 

    We are looking for an Administrative Assistant that can also work as a Dispatcher/Estimator to provide support to our Area/Branch Manager, Service Manager and technicians, as well as, dispatch technicians to customer sites to complete service calls. This is a high energy and face paced position, suitable for an individual with experience in providing technical services through a field service network such as an HVAC or electro-mechanical service.

    Responsibilities

    • Communicate with customers and department head to assure that our goal of on-time professional service is reached on every service call
    • Document the job status and invoice number when the technician completes the job
    • Handle multiple calls at one time
    • Quickly learn the dispatch software and customer master in the Company’s business system
    • Resolve or report any conflicts to Branch Manager
    • Process daily reports: warranty claims, service reports, and expense reports
    • Monitor and reconcile warehouse inventory
    • Lift up to 50 lbs. occasionally

    Qualifications

    • High school diploma or GED or equivalent 
    • Minimum of 2 years' of dispatching experience is preferred but not required
    • Detailed, dependable and honest professional with the ability to type quickly and accurately
    • Excellent verbal and written communications skills
    • Proficient computer and data entry skills
    • Strong organization skills
    • Successfully complete and pass a criminal background check and drug screen

    Equal Opportunity Employer, M/F/V/D. 

    Resumes should be submitted online. Local candidates only, no phone calls or staffing agencies please.

     

    For more information about Tech-24 and our career opportunities visit www.mytech24.com or call 888-774-4950

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